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Customer Service E-mail FAQs

Please read before sending email:

The agency is currently experiencing a significant increase in physician licensure applications.  Due to this increased workload, it may take several days to respond to email.  The agency is responding to inquiries as quickly as possible. Answers to many common questions received by the agency are provided on the website and the links below can assist you in finding the information you need:

 

1)       LICENSE INFORMATION

 

PHYSICIAN LICENSING & RENEWAL

 

If you have questions regarding the Physician Licensing process, click here: (http://www.tmb.state.tx.us/page/physician-applicants)

 

If you have questions regarding your physician licensure application, please use the LIST system, available here: (https://list.tmb.state.tx.us/Default.aspx)

 

If you have questions regarding the Physician Renewal process, click here: (http://www.tmb.state.tx.us/page/renewals-physicians)

 

 

PHYSICIAN ASSISTANT RENEWAL

 

If you have questions regarding the Physician Assistant Renewal process, click here: (http://www.tmb.state.tx.us/page/renewal-physician-assistant )

 

 

LICENSE VERIFICATION

 

If you have questions regarding the process to request a verification of your license or permit be sent to another state, click here: (http://www.tmb.state.tx.us/page/resources-verification-request).  

 

 

2)      LOOK UP A LICENSE

 

To locate public information about a physician, physician assistant, acupuncturist, or other licensee of the agency, click here:  (http://www.tmb.state.tx.us/page/look-up-a-license)

 

 

3)    COMPLAINT INFORMATION

 

If you have questions regarding the Complaint process, or how to place a complaint, click here: (http://www.tmb.state.tx.us/page/complaints)

 

 

4)      SUPERVISION & PRESCRIPTIVE DELEGATION REGISTRATION

 

If you have questions regarding the log in for the Supervision and Prescriptive Delegation Registration System, please use the “HELP” options available in the the upper right hand corner on each screen.  To access the Login screen click here: (https://sso.tmb.state.tx.us/Login.aspx)

 

If you have questions regarding the use of the Supervision and Prescriptive Delegation Registration System, click here: (http://www.tmb.state.tx.us/page/renewal-supervisor-online-registration)

 

 

5)      PAIN MANAGEMENT CLINIC INFORMATION

 

If you have questions regarding the Pain Management Clinic registration process, click here: (http://www.tmb.state.tx.us/page/renewal-pain-mgt-clinic-pegistration)

 

If you have questions regarding the status of a specific Pain Management Clinic, click here: (http://www.tmb.state.tx.us/page/pain-management-clinics-with-disciplinary-action)

 

 

6)      CONTINUING MEDICAL EDUCATION (CME)

 

If you have questions regarding Continuing Medical Education, click here: (http://www.tmb.state.tx.us/page/resources-continuing-ed-requirements)

 

 

For questions or information related to the registration/renewal or verification of a license, permit or certificate, CME audit or registration of prescriptive delegation, please include your name and license number and  email us here.

 

For questions or information related to login issues with "My TMB", please include your name and license number and email us here.

 

For other questions or additional information, please include your name and ID, or license number, and email us here.